Recently, customers have asked me why, unlike a majority of promoters, Prével decides to have its own in-house team of sales representatives rather than dealing with independent real estate agents. Here are some of the reasons that justify this choice.
First of all, since its foundation, Prével’s goal is to stand out from its competitors with trend-setting concepts and by offering a corporate culture that combine responsibility and respect. Since this vision applies to all levels of our company, it is natural that it is found in the first steps of the relation between the customer and Prével, which usually happens in one of our sales offices. With 35 years of experience, Prével is proud to offer premium quality services, based on a personalized, pro-client approach. One of the greatest strengths of the Groupe Prével is the communication and team work that exists between all the departments of the company. The sales department, the construction department, the coordinators at the choices of finishes and the marketing office talk about current affairs to find solutions and to develop new ways to keep offering state-of-the-art products and services. This cohesion allows every one of us to work with the full knowledge of the facts, such as understanding every step of the different projects and the progress made at the construction sites. At our sales offices, the main role of the representatives is to make sure that the customers have all the information they need to make the best decision and to advise the clients in their purchases. Since our representatives work directly for the promoter, they have a better understanding of the company and of the products offered. This approach is very different from the method used by other companies, who only work with independent real estate agents that are paid through commissions based on their sales. At Prével, no pressure is put on the customer during the buying process. In addition, this creates a true sense of belonging and camaraderie within our teams, because our representatives are not put in competition with each other and instead from a single group. This is also true between our different sales offices, since our sales representatives invite the customers to visit Prével’s other sales offices in order to get in touch with the various projects and to be able to choose the option that better suits their need from a wider variety of choices. I hope that reading this post will make your next visit to our sales offices an even more pleasant experience! Philippe Vincent Director of Sales 21e arrondissement