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Privacy Policy

Groupe Prével

Last update: 13 septembre 2023

Groupe Prével Inc. (“Prével”, “we”, “us”, “our”) is committed to taking the necessary measures to comply with the principles and requirements of privacy and the protection of personal information under applicable privacy legislation. This Privacy Policy (the “Privacy Policy”) applies to the services offered by Prével, by its subsidiaries and affiliates for which Prevel acts as project developer, and under the domain and subdomains of https://www.prevel.ca (the “Site”).

Your privacy is our primary concern. Our goal is to ensure the confidentiality and security of the personal information you provide to us and to protect this information in accordance with applicable privacy laws. This Privacy Policy explains our privacy and security practices. In this Privacy Policy, personal information means information that can identify an individual, directly or indirectly.  

By continuing to browse our Site, you are accepting and consenting to the practices described in the Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site.

Personal information collected and purposes

In the course of our business, we may collect personal information from you. We only collect personal information that is necessary to provide you with our various services. Wherever possible, we indicate both mandatory and optional fields.

We collect personal information about you:

  • When you contact us (by e-mail, telephone, mail, through our chat tool or in person), we may collect your name, e-mail address, address, telephone number, your language of communication, your buyer profile and product preference(s). This information enables us to provide the information, or services you have requested and to communicate with you regarding your request;
  • When you subscribe to our newsletter or register for a promotional activity, we will collect your name, phone number and e-mail address in order to send you promotional e-mails about our activities and promotions that may be of interest to you. You may choose to change your preferences by following the “unsubscribe” link provided at the end of the e-mail or communication you receive. We use this information to provide information about current and future products and services or other developments concerning our business and our projects;
  • When you respond to a survey initiated by Prével (including through surveys conducted by us or on our behalf), we use the information collected to better understand how to improve our products and services, to develop and direct our business and operations, and to achieve other internal business objectives;
  • When you show interest in one of our units, we collect the information necessary to process the transaction, including your name, current address, e-mail address, telephone number, photo identification, banking information and others;
  • When you use our job application feature to apply for a job posted on our Site or one of its subdomains, or when you submit your application by e-mail, we will collect your name, e-mail address, telephone number and any other information you provide, including your employment history. We use this information to evaluate and respond to your application; and
  • When you visit our Site, we automatically collect information about you using cookies. Cookies are pieces of information sent to your computer or other similar device you use to access the internet, for example a smartphone, tablet or other mobile device, when you visit a website, which store and sometimes track information about your use of the site. For more information, please see the section on Cookies and IP addresses below.

Generally, personal information about you will be collected directly from you. However, we may collect personal information from third parties, to the extent permitted by law.

We may also collect personal information in order to comply with applicable legal and regulatory requirements, or for other purposes permitted by law. We do not collect personal information for other purposes, except with the consent of the individual concerned.

How is your personal information used or disclosed?

Nous n’utilisons ou ne divulguons les renseignements personnels que dans la mesure où cela est raisonnablement nécessaire pour faciliter les objectifs énumérés ci-dessus. Nous pouvons partager vos renseignements avec nos sociétés affiliées lorsque requis pour réaliser ces objectifs.

Vous avez le droit de refuser de recevoir des communications futures à tout moment. Si vous souhaitez demander qu’aucun autre courriel ne vous soit envoyé, vous pouvez vous désabonner en suivant le lien approprié sur le site web ou en envoyant un courriel à [email protected].

Dans certains cas, nous pouvons partager des renseignements personnels avec des prestataires de services tiers exerçant des fonctions en notre nom, y compris des fournisseurs de services informatiques, services de gestion immobilière, services légaux et ressources humaines, ou services d’analyse ou de marketing.

Nous pouvons également divulguer vos renseignements dans le cadre d’une transaction commerciale, en relation avec le financement, la titrisation, l’assurance, la vente, la cession ou toute autre disposition proposée ou effective en tout ou partie de Prével, ou de ses activités ou actifs, aux fins d’évaluer et/ou d’exécuter la transaction proposée. Les cessionnaires ou successeurs de Prével, ou de ses activités ou actifs, peuvent utiliser et divulguer vos renseignements personnels à des fins similaires à celles décrites dans la présente Politique de confidentialité.

Enfin, vos renseignements peuvent être divulgués si cela s’avère nécessaire pour satisfaire aux exigences légales, réglementaires, ou autres exigences d’assurance, de vérification et de sécurité, et autrement avec votre consentement, ou tel que permis ou requis par la loi (y compris tel que requis par les lois canadiennes et étrangères applicables à nous ou à nos fournisseurs de services). Par conséquent, en réponse à une demande vérifiée des forces de l’ordre ou d’un représentant du gouvernement concernant une enquête criminelle ou une activité illégale présumée, nous pouvons (et vous nous autorisez à) divulguer votre nom, votre ville, votre province, votre numéro de téléphone, votre adresse courriel et l’historique de vos commandes sans assignation à comparaître.

Nous ne vendons, ne louons ou n’échangeons pas vos renseignements personnels à des tiers. Vos renseignements personnels ne sont distribués sans votre consentement que dans la mesure permise ou requise par la loi.

Sécurité et conservation de vos renseignements personnels

We use or disclose personal information only as reasonably necessary to facilitate the purposes listed above. We may share your information with our affiliates when required to fulfill these purposes.

You have the right to opt out of receiving future communications at any time. If you wish to request that no further emails be sent to you, you may unsubscribe by following the appropriate link on the Site or by sending an email to [email protected].

In some cases, we may share personal information with third-party service providers performing functions on our behalf, including providers of IT services, property management services, legal and human resources services, or analytical or marketing services.

We may also disclose your information as part of a business transaction, in connection with the proposed or actual financing, securitization, insuring, sale, assignment or other disposition in whole or in part of Prével, or its business or assets, for the purposes of evaluating and/or executing the proposed transaction. Assignees or successors of Prével, or its business or assets, may use and disclose your personal information for purposes similar to those described in this Privacy Policy.

Finally, your information may be disclosed as necessary to satisfy legal, regulatory, or other insurance, audit and security requirements, and otherwise with your consent, or as permitted or required by law (including as required by Canadian and foreign laws applicable to us or our service providers). Accordingly, in response to a verified request from law enforcement or government officials regarding a criminal investigation or suspected illegal activity, we may (and you authorize us to) disclose your name, city, province, telephone number, e-mail address and order history without a subpoena.

We do not sell, rent or trade your personal information to third parties. Your personal information is distributed without your consent only as permitted or required by law.

Hosting and transfer of personal information

We will store personal information on our internal servers or with service providers. Personal information collected about you may be stored and/or processed outside of Quebec. Our service providers may store and process personal information outside of Quebec and Canada. Please note that the privacy laws of these jurisdictions differ from Canadian and Quebec privacy laws. We have taken appropriate technical, organizational and legal measures to secure such information. We ensure that our service providers comply with all applicable privacy laws, and implement contractual clauses imposing obligations on them. For more information about our data processing abroad, please contact our Privacy Officer (contact details provided below).

Cookies and IP addresses

Visitors to our website should also be aware that anonymous technical data may be collected during their visit to our Site. This may include the visitor’s IP address, browser type, operating system, domain name, access times and referring website addresses. We use this data to identify an individual, gather broad demographic information about website users, diagnose problems with our systems and administer the Site.

We will not attempt to link or match this anonymous technical data with personally identifiable information, unless we (or our service providers) have obtained your consent or in accordance with applicable law.

We also use Google Analytics to better understand who uses our site and how people use it.Google Analytics uses cookies to collect information such as pages of the site visited, the places where users click, the time spent on each page of the site, the Internet protocol address, the type of operating system used and your location. Please refer to the website http://www.google.com/policies/privacy/partners to find out how Google Analytics uses this information. Google can track your activity over time and across different websites. This information is used to target ads and content that may be of interest to you, as well as to provide statistical information through features such as Google Analytics and Google Ads.  

Many web browsers allow you to manage your preferences. You can set your browser to refuse cookies or delete some of them. You may also be able to manage other tracking technologies in the same way. In some cases, tracking tools used by third-party service providers can be disabled. For example, Google allows you to deactivate cookies used to target ads by accessing the deactivation page on its main site. Google Analytics can also be disabled, by downloading the browser add-on available for this purpose. You can also refuse the use of cookies by other third-party suppliers by logging on to the Network Advertising Initiative‘s consumer deactivation page.

Third-party websites

Our website may contain links to other third-party websites that may collect personal information. This policy does not include the privacy practices (or lack thereof) of such third parties. We cannot and will not assume responsibility for the policies, practices and actions of such third parties.

What are your rights regarding your personal information?

When you provide us with your personal information and/or use our services, you consent to the collection, use and disclosure of your personal information by Prével.

We appreciate your help in keeping your personal information up to date and accurate. You have the right to access, verify, amend and correct your personal information collected by us. To review, verify, correct or update your personal information, we invite you to contact our Privacy Officer using the contact information provided at the end of this Privacy Policy. We may not accept a request to amend information if we believe that the amendment would violate a law or legal requirement or would result in incorrect information in our records.

Before giving you access to your information, providing you with the personal information we hold about you, or making the changes you have requested, we may ask you for information to help us confirm your identity and your right to access that information.In some cases, applicable law may require us to refuse to provide you with access to some or all of the personal information we hold about you, or which we may have destroyed, erased or made anonymous in accordance with our legal obligations to retain records and best practices for the protection of personal information.

In certain cases, you may refuse or withdraw your consent to the collection, use and disclosure of your personal information, or request the deletion of the personal information we hold about you, at any time upon reasonable notice, subject to any legal or contractual requirements.

If we are unable to grant your request, we will inform you of the reasons, subject to any legal or regulatory restrictions.

Effective date and modification

This Policy, as amended from time to time, has been adopted by Prével as of the last update date indicated above. We reserve the right to change this policy at any time. If we intend to use or disclose personal information for purposes materially different from those described in this Policy, we will make reasonable efforts to notify you, including by posting the revised Policy on our Site. Your continued provision of personal information or use of our Site following any changes to this Policy constitute your acceptance of such changes.

Contact us

If you have any questions or concerns about this Privacy Policy, or if you wish to file a complaint, please contact our Privacy Officer by email at [email protected].